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Sudden Illnesses and Injuries

For sudden illness and injury, while you are in Japan, you can call an ambulance by dialing 119. If you have difficulty in explaining the state of disease/injury in Japanese, ask a Japanese-speaking person for help.

Calling an ambulance is free of charge, but the medical treatment is not free. If you a resident in Japan, be sure to take your health insurance card with you. If you are temporally staying in Japan, on business or travel, taking out travel insurance before coming to Japan is strongly advised.


Important!

When having difficulty in judging if you should go to the hospital or call an ambulance, use the Tokyo Emergency Medical Service Guide (Tokyo EMS Guide), which will give you hints and advice on how to cope with the situation.

Tokyo Emergency Medical Service Guide (Tokyo EMS Guide)
https://www.tfd.metro.tokyo.lg.jp/hp-kyuuimuka/en_guide/main/index.html


Japanese phrase samples used when you call an ambulance.

急病です。救急車をお願いします。
きゅうびょうです。きゅうきゅうしゃをおねがいします。
Kyu byou desu. Kyu-kyu-sha wo onegai shimasu
Here is a sick person with sudden illness. I need an ambulance.

ケガ人がいます。救急車をお願いします。
けがにんがいます。きゅうきゅうしゃをおねがいします。
Kega-nin ga imasu. Kyu-kyu-sha wo onegai shimasu
Here is an injured person. I need an ambulance.

名前は・・・・です。
なまえは・・・・です。
Namae wa ......... desu.
The name of the sick (or injured) person is …….

住所と電話番号を言います。住所は・・・・です。電話番号・・・・です。
じゅうしょとでんわばんごうをいいます。じゅうしょは・・・です。でんわばんごうは・・・・です。
Jyusho to denwa-bangou wo iimasu. Jyusho wa ………desu. Denwa-bango wa ………desu.
Let me give you the address here and the telephone number for contact, please.
The address is ………………….
The telephone number is ………………….

Holiday/Night Emergency Clinics

If you suddenly become ill or injured, with symptoms that are treatable on an outpatient basis, medical treatment is offered on Sundays, national holidays, and during the year-end/New Year holidays. For children, initial emergency medical care is also available on weeknights.

To find detailed information on clinics that offer those emergency medical care, go and ask the local government office in the city where you live (or stay at).

In case you are not sure if you should call an ambulance, telephone #7119 or search with #7119 on a search engine to find advice.
https://www.tfd.metro.tokyo.lg.jp/lfe/kyuu-adv/soudan-center.htm

Tokyo Fire Department
https://www.tfd.metro.tokyo.lg.jp/eng/

Himawari Tokyo Medical Institution Information Service
https://www.himawari.metro.tokyo.jp 
(Japanese / English / Chinese / Korean)
This web site allows you to search the medical institution nearest you. You can also find information on a particular hospital you wish to go to, such as medical departments, clinic hours, available languages, and the name of the hospitals.

AMDA International Medical Information Center
https://www.amdamedicalcenter.com/
AMDA provides information on the Japanese medical, welfare, and insurance systems for foreign nationals so that they can receive the same appropriate medical services as the Japanese.

What AMDA offers are;
- Introduction to medical facilities and practitioners
- Information on the Japanese medical, welfare, and insurance systems.
- Free Medical Referrals
Supported in 9 languages

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